🚀 2400+ AI tools in the Mega Directory — catalogue updated November 2026.

Aisera

AI service experience platform that automates IT and customer support workflows.

AI ChatbotsPaidCheck official site

Aisera is an AI service experience platform that automates IT and customer support workflows. Its AI agents understand employee requests, resolve common issues, and automate multi-step processes across ITSM tools, HR systems, and business applications.

Key Features

  • AI agents for IT and customer support
  • Workflow automation across enterprise systems
  • Virtual assistant for employees
  • Agent assist for human support staff
  • Integrations with ServiceNow, Jira, and Slack
  • Analytics on deflection and resolution

Pricing

PlanPriceDetails
PricingCheck official siteSee the official site for current plans.

Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.

Best for: IT teams that want AI to automate service desk workflows end to end.
Popular with: Business Owners, Developers

How it works

The platform includes a virtual assistant, agent assist, and workflow automation, with analytics that track deflection and resolution rates. It connects with ServiceNow, Jira, Slack, Teams, and other enterprise tools, so the AI can take real actions rather than just suggesting answers.

Aisera is sold through custom enterprise contracts, so pricing is available only from sales. It fits large IT organizations that want to cut ticket volumes by automating the most common service requests.

Pros and Cons

✓ Pros

  • Automates full workflows, not just chat
  • Strong ITSM integrations
  • Agent assist improves human productivity
  • Good analytics on service outcomes

✗ Cons

  • No published pricing; every deal is a custom quote
  • Enterprise-focused, not for small teams
  • Implementation needs integration work

Frequently Asked Questions

Is Aisera free?

No — Aisera has no free plan. Check official site

What is Aisera best for?

IT teams that want AI to automate service desk workflows end to end.

What kind of tool is Aisera?

Aisera is a AI Chatbots tool on VerlumoAI.

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Last reviewed: November 2026

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