Birdeye

Birdeye is a reputation and review management platform for local businesses. It brings together review generation, business listings, surveys, webchat, and social publishing in one dashboard, so multi-location brands can manage their online reputation across hundreds of locations from a single place.

Key Features

Review generation by text and email
Monitoring across 200+ review sites
AI-assisted review responses
Business listings management
Webchat and social publishing
Surveys, ticketing, and payments

Pricing

Plan	Price	Details
Custom	Custom	Pricing is quoted by the vendor per location; contact sales for a quote.

Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.

Best for: multi-location brands that want reviews, listings, surveys, and messaging in one reputation platform.
Popular with: Marketers, Business Owners

How it works

Its strength is breadth: you can request reviews by text and email, monitor reviews across 200+ sites, respond with AI assistance, and manage listings and social posts without switching tools. Birdeye also offers ticketing and payments features for service businesses.

Birdeye does not publish pricing and offers no free plan. Quotes are typically reported at around $299 to $649 per location per month on annual contracts, but those figures are third-party reports, not published prices, so contact sales for a quote. It suits mid-market and enterprise multi-location businesses.

Pros and Cons

✓ Pros

Most complete reputation suite in one tool
Strong multi-location management
AI responses save time on reviews

✗ Cons

No published pricing; quotes are typically $299 or more per location per month
No free plan; trial only through sales
Complex platform that needs dedicated staff to manage

Key Features

Pricing

How it works

Pros and Cons

✓ Pros

✗ Cons

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