VerlumoAIConversational AI assistant for writing, coding, and everyday questions.
View detailsCapacity
AI helpdesk that answers employee and customer questions from your knowledge base.
Capacity is an AI helpdesk that answers employee and customer questions from your knowledge base. It builds a single source of truth from documents, wikis, and tickets, then lets people ask questions in plain language and get accurate, sourced answers through chat, email, or voice.
Key Features
- AI answers from your knowledge base
- Employee IT and HR support
- Customer support across chat and email
- Workflow automation for common requests
- Live chat with human handoff
- Analytics on questions and knowledge gaps
Pricing
| Plan | Price | Details |
|---|---|---|
| Pricing | Check official site | See the official site for current plans. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.
Best for: companies that want one AI helpdesk for both employees and customers.
Popular with: Business Owners, Developers
Popular with: Business Owners, Developers
How it works
The platform covers both internal support, such as IT and HR questions, and external customer support. It includes workflow automation, live chat, and analytics that show which questions come up most and where the knowledge base has gaps.
Capacity is sold through custom contracts, so pricing is available only from sales. It fits mid-size and large organizations that want one AI assistant for employees and customers alike.
Pros and Cons
✓ Pros
- One helpdesk for employees and customers
- Answers are sourced from your documents
- Good workflow automation features
- Shows where your knowledge base is weak
✗ Cons
- No published pricing; every deal is a custom quote
- Enterprise-focused, not for small teams
- Setup needs good knowledge base content
Frequently Asked Questions
Is Capacity free?
No — Capacity has no free plan. Check official site
What is Capacity best for?
companies that want one AI helpdesk for both employees and customers.
What kind of tool is Capacity?
Capacity is a AI Chatbots tool on VerlumoAI.
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View detailsLast reviewed: November 2026