Conversational AI assistant for writing, coding, and everyday questions.
View detailsCrisp is an all-in-one business messaging platform that combines live chat, a shared team inbox, chatbots, and a help center. Visitors can reach a business through the website widget, email, Messenger, WhatsApp, or Instagram, and every conversation lands in one place where the team can reply together.
Key Features
- Live chat widget for websites
- Shared inbox for email, chat, and social
- No-code chatbot builder with automation
- Knowledge base and help center
- Co-browsing and visitor campaign tools
- Integrations with Shopify, Slack, and more
Pricing
| Plan | Price | Details |
|---|---|---|
| Free | $0 | 2 seats, 100 profiles, basic live chat and inbox. |
| Mini | $45/mo | 4 seats and $5 of AI credits included. |
| Essentials | $95/mo | 10 seats and $25 of AI credits included. |
| Plus | $295/mo | 20+ seats and $75 of AI credits included. |
| Enterprise | Custom | Custom limits, dedicated support, and advanced controls. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: Yes — it has a free plan.
Popular with: Business Owners, Marketers
How it works
Its chatbot builder automates FAQs, qualifies leads, and routes conversations to the right agent. Crisp also includes a knowledge base, co-browsing, and campaign tools for sending targeted messages to website visitors. The interface is clean and easy to learn, which makes it popular with small teams.
A free plan covers 2 seats, and paid plans start at $45 a month per workspace. Crisp is a strong all-rounder for businesses that want chat, inbox, and automation without paying enterprise prices.
Pros and Cons
✓ Pros
- Free plan is genuinely usable for tiny teams
- One inbox for chat, email, and social messages
- Simple setup with a clean interface
- Affordable compared with enterprise help desks
✗ Cons
- Free plan covers only 2 seats and 100 profiles
- AI credits are a separate metered cost on paid plans
- Advanced reporting sits on the higher tiers
Frequently Asked Questions
Is Crisp free?
Yes — Crisp has a free plan. Free plan; paid plans from $45/mo per workspace
What is Crisp best for?
small businesses that want live chat, a shared inbox, and chatbots in one affordable tool.
What kind of tool is Crisp?
Crisp is a AI Chatbots tool on VerlumoAI.
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View detailsLast reviewed: November 2026