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View detailsDialogflow
Google conversational AI platform for building chat and voice agents.
Dialogflow is Google's conversational AI platform for building chat and voice agents. It understands natural language, manages multi-turn conversations, and connects to websites, apps, phone systems, and smart speakers. Developers use it for support bots, voice assistants, and IVR systems that need to handle real customer language.
Key Features
- Natural language understanding for chat and voice
- Visual flow builder in the CX edition
- Generative AI agents and knowledge connectors
- Speech-to-text and text-to-speech built in
- Omnichannel deployment across web, phone, and apps
- Deep integration with Google Cloud services
Pricing
| Plan | Price | Details |
|---|---|---|
| ES Trial Edition | $0 | Usage-limited trial edition for testing. |
| ES Essentials | Pay as you go | $0.002 per text request; voice $0.0065 per 15 seconds. |
| CX | Pay as you go | $0.007 per text request; voice $0.001 per second; generative AI $0.012 per text request. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: Yes — it has a free plan.
Best for: developers building chat and voice agents on Google Cloud.
Popular with: Developers, Business Owners
Popular with: Developers, Business Owners
How it works
Two editions cover different needs. Dialogflow ES is the simpler edition for straightforward FAQ and task bots, while Dialogflow CX is built for large, complex contact-center agents with visual flow design, state machines, and generative AI features. Both integrate deeply with Google Cloud, including speech recognition and text-to-speech.
Pricing is pay-as-you-go per request, with a free trial edition and $600 in credits for new Google Cloud accounts. Dialogflow is a strong pick for teams already invested in Google Cloud that need a scalable, production-grade agent platform.
Pros and Cons
✓ Pros
- Backed by Google's speech and language models
- Scales from simple FAQ bots to contact centers
- Free trial edition and new-account credits
- Strong voice capabilities for phone agents
✗ Cons
- Pricing is usage-based and can be hard to predict
- Learning curve is steep for non-developers
- Best results need other Google Cloud services
Frequently Asked Questions
Is Dialogflow free?
Yes — Dialogflow has a free plan. Pay as you go from $0.002 per text request; free trial edition
What is Dialogflow best for?
developers building chat and voice agents on Google Cloud.
What kind of tool is Dialogflow?
Dialogflow is a AI Chatbots tool on VerlumoAI.
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View detailsLast reviewed: November 2026