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View detailsDialpad
An AI-powered cloud phone system with real-time transcription and coaching for sales and support teams.
Dialpad is an AI-powered cloud phone system for sales and support teams. It offers voice calls, video meetings, and messaging in one app, with AI that transcribes calls in real time, summarises conversations, and suggests next steps. It also includes a contact centre for support teams and integrations with CRMs and business tools.
Key Features
- Cloud phone, video, and messaging in one app
- Real-time AI call transcription
- AI summaries and coaching during calls
- Contact centre for support teams
- Analytics on call quality and performance
- Phone numbers in many countries
Pricing
| Plan | Price | Details |
|---|---|---|
| Free Trial | $0 | Free trial to test the platform before buying. |
| Standard | $15/user/mo | Billed annually. Core phone, video, and messaging with AI transcription. |
| Pro | $25/user/mo | Billed annually. Adds AI coaching, CRM integrations, and more. |
| Enterprise | $35/user/mo | Billed annually. Highest limits, advanced analytics, and premium support. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.
Popular with: Business Owners, Marketers
How it works
The platform is designed for teams that live on the phone: salespeople get AI coaching during calls, support agents get real-time suggestions, and managers get analytics on call quality and team performance. It works on desktop, mobile, and the web, and it offers phone numbers in many countries.
Dialpad costs $15 per user per month for Standard, $25 for Pro, and $35 for Enterprise, all on annual billing, with a free trial to start. It is best for a sales or support team that wants AI help on every call.
Pros and Cons
✓ Pros
- AI transcription and coaching on calls
- Good for sales and support teams
- One app for phone, video, and messaging
- Useful analytics for managers
✗ Cons
- No permanent free plan, only a trial
- Per-user pricing adds up for larger teams
- Some features need the higher tiers
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View detailsLast reviewed: November 2026