🚀 2400+ AI tools in the Mega Directory — catalogue updated November 2026.

Dixa

Customer service platform with AI chatbots for omnichannel support.

AI ChatbotsPaidFrom 89 euros/agent/mo annual (7-seat minimum)

Dixa is a customer service platform with AI chatbots for omnichannel support. It brings email, chat, phone, and messaging into one inbox, with AI that can answer questions, route conversations, and help agents work faster.

Key Features

  • Omnichannel inbox for email, chat, and phone
  • AI chatbots for customer support
  • Knowledge base and automation rules
  • Agent assistance and routing
  • Analytics and reporting
  • Team collaboration tools

Pricing

PlanPriceDetails
Growth89 euros/agent/mo annual111.25 euros a month on monthly billing. 7-seat minimum, annual billing.
Ultimate139 euros/agent/mo annual173.75 euros a month on monthly billing.
Prime179 euros/agent/mo annual223.75 euros a month on monthly billing.
Mim AI0.40 euros/conversation0.40 euros per conversation.

Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.

Best for: mid-size teams that want omnichannel support with AI chatbots.
Popular with: Business Owners, Marketers

How it works

The platform includes a knowledge base, automation rules, and analytics that help teams understand customer needs. It is built for mid-size and enterprise teams that handle support across many channels.

Plans are priced per agent per month on annual billing: Growth at 89 euros, Ultimate at 139 euros, and Prime at 179 euros, with a 7-seat minimum. Mim AI costs 0.40 euros per conversation. Dixa suits teams that need a serious omnichannel platform with AI.

Pros and Cons

✓ Pros

  • True omnichannel support in one inbox
  • AI chatbots and agent assistance
  • Good analytics and reporting
  • Built for mid-size and enterprise teams

✗ Cons

  • 7-seat minimum makes it expensive for small teams
  • No free trial or free tier
  • Conflicting prices appear on newer sources

Frequently Asked Questions

Is Dixa free?

No — Dixa has no free plan. From 89 euros/agent/mo annual (7-seat minimum)

What is Dixa best for?

mid-size teams that want omnichannel support with AI chatbots.

What kind of tool is Dixa?

Dixa is a AI Chatbots tool on VerlumoAI.

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Last reviewed: November 2026

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