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View detailsFullstory
A digital experience analytics platform that records sessions and uses AI to surface friction and frustration.
Fullstory is a digital experience analytics platform that records how users actually behave on your website or app. It captures sessions — clicks, scrolls, rage clicks, and errors — and turns them into searchable, analysable data, so product and support teams can see exactly what a user did before a problem happened. It combines session replay with analytics, funnels, and heatmaps.
Key Features
- Session replay with clicks, scrolls, and errors
- Frustration signals such as rage clicks
- Funnels, heatmaps, and segmentation
- AI session summaries and insights
- Searchable session library
- Integrations with analytics, CRM, and support tools
Pricing
| Plan | Price | Details |
|---|---|---|
| Free | $0 | Limited sessions for getting started. |
| Business | Custom | Higher session limits and full analytics; priced by quote. |
| Enterprise | Custom | Highest limits, advanced security, and dedicated support. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: Yes — it has a free plan.
Best for: product and UX teams that want to see exactly how users behave on their site or app.
Popular with: Developers, Business Owners, Designers
Popular with: Developers, Business Owners, Designers
How it works
The platform is built for product, UX, and support teams. Instead of guessing why users drop off, you can watch the sessions, segment them by behaviour, and find the patterns that matter. Its AI features summarise sessions, flag frustration signals, and surface the moments that explain a conversion or a churn event. It integrates with analytics, CRM, and support tools.
Fullstory has a free plan with limited sessions, and paid plans are priced by quote — check the official site for current details. It is a strong pick for teams that want to understand real user behaviour beyond aggregate metrics, though session replay raises privacy considerations that need proper consent and masking.
Pros and Cons
✓ Pros
- Session replay shows the real user experience
- Frustration signals pinpoint problems fast
- Free plan for getting started
- AI summaries save hours of watching sessions
✗ Cons
- Paid pricing is quote-only
- Session replay needs careful privacy handling
- Can be expensive as session volume grows
Frequently Asked Questions
Is Fullstory free?
Yes — Fullstory has a free plan. Free plan; paid plans by quote
What is Fullstory best for?
product and UX teams that want to see exactly how users behave on their site or app.
What kind of tool is Fullstory?
Fullstory is a Data & Analytics tool on VerlumoAI.
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View detailsLast reviewed: November 2026