🚀 2400+ AI tools in the Mega Directory — catalogue updated November 2026.

HelpCrunch

Customer communication platform with live chat and AI chatbots.

AI ChatbotsPaidNo free plan; paid plans from $15/member/mo

HelpCrunch is a customer communication platform with live chat and AI chatbots. It combines live chat, email, a help center, and a shared inbox, with AI agents that answer common questions and hand over to humans when a conversation needs a personal touch.

Key Features

  • Live chat widget for websites
  • AI agents for automated answers
  • Shared inbox for chat and email
  • Help center and knowledge base
  • Proactive messages and chatbots
  • CRM and ecommerce integrations

Pricing

PlanPriceDetails
Basic$15/member/moBasic chat, inbox, and help center. $12 a month on annual billing.
Pro$25/member/mo5 AI agents and 50 AI conversations a month. $20 a month on annual billing.
Unlimited$620/moUnlimited members with full AI features. $495 a month on annual billing.

Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.

Best for: support teams that want live chat plus AI agents priced per member.
Popular with: Business Owners, Marketers

How it works

The platform includes proactive messages, chatbots, and automation rules, plus integrations with CRMs and ecommerce tools. Its AI features suggest replies, summarize conversations, and resolve routine requests automatically, with extra AI conversations available as a paid add-on.

There is no free plan, only a 14-day trial, and paid plans start at $15 per member a month. HelpCrunch suits support teams that want chat, email, and AI in one workspace without enterprise pricing.

Pros and Cons

✓ Pros

  • Chat, email, and help center in one tool
  • AI agents included from the Pro plan
  • Affordable per-member pricing
  • Good proactive messaging features

✗ Cons

  • No free plan, only a 14-day trial
  • AI conversations are metered on top of the seat price
  • Unlimited plan is a flat $620 a month, which is steep for small teams

Frequently Asked Questions

Is HelpCrunch free?

No — HelpCrunch has no free plan. No free plan; paid plans from $15/member/mo

What is HelpCrunch best for?

support teams that want live chat plus AI agents priced per member.

What kind of tool is HelpCrunch?

HelpCrunch is a AI Chatbots tool on VerlumoAI.

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Last reviewed: November 2026

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