🚀 2400+ AI tools in the Mega Directory — catalogue updated November 2026.

LiveAgent

Help desk software with live chat and chatbot automation for support.

AI ChatbotsPaidNo free plan; paid plans from $15/agent/mo annual

LiveAgent is help desk software with live chat and chatbot automation for support. It combines ticketing, live chat, email, call center, and social media into one workspace, with AI agents that answer common questions and route the rest to the right team.

Key Features

  • Help desk with ticketing, chat, email, and calls
  • AI agents for automated ticket handling
  • Automation rules and canned responses
  • Live chat widget with chatbot automation
  • Reporting and agent performance analytics
  • Ecommerce and CRM integrations

Pricing

PlanPriceDetails
Starter$15/agent/mo annualUp to 5 agents with 1 AI agent. $19 a month on monthly billing.
Team$29/agent/mo annualUp to 15 agents with 5 AI agents. $35 a month on monthly billing.
Business$49/agent/mo annual50 AI agents with advanced automation. $59 a month on monthly billing.
Enterprise$3,199/mo annual80 agents with enterprise features. $3,999 a month on monthly billing.

Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.

Best for: support teams that want a full help desk with live chat and chatbot automation.
Popular with: Business Owners, Marketers

How it works

The platform includes automation rules, canned responses, and reporting, plus integrations with ecommerce and CRM tools. Its AI features cover reply suggestions, conversation summaries, and automated ticket handling, with more AI agents included on higher plans.

There is no free plan, only a 30-day trial, and paid plans start at $15 per agent a month on annual billing. LiveAgent suits support teams that want a complete help desk with chat and AI in one subscription.

Pros and Cons

✓ Pros

  • Full help desk, not just a chat widget
  • 30-day trial to test properly
  • AI agents included on every paid plan
  • Good value at the entry price

✗ Cons

  • No free plan, only a 30-day trial
  • AI agents are limited on the cheaper plans
  • Enterprise plan is very expensive at $3,199 a month

Frequently Asked Questions

Is LiveAgent free?

No — LiveAgent has no free plan. No free plan; paid plans from $15/agent/mo annual

What is LiveAgent best for?

support teams that want a full help desk with live chat and chatbot automation.

What kind of tool is LiveAgent?

LiveAgent is a AI Chatbots tool on VerlumoAI.

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Last reviewed: November 2026

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