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View detailsLiveChat
A live chat platform that helps businesses talk to website visitors and turn chats into sales.
LiveChat is a live chat platform for websites that lets businesses talk to visitors in real time. A chat widget appears on the site, visitors can ask a question, and agents answer from a dashboard or a mobile app. It includes canned responses, chat routing, and transcripts, plus integrations with CRMs, email, and helpdesks.
Key Features
- Live chat widget for your website
- Canned responses and chat routing
- AI reply suggestions and chat summaries
- Integrations with CRMs and helpdesks
- Reporting on response times and satisfaction
- Mobile app for agents on the go
Pricing
| Plan | Price | Details |
|---|---|---|
| Free Trial | $0 | Free trial to test the platform before buying. |
| Starter | $20/agent/mo | Billed annually. Core live chat for small teams. |
| Team | $41/agent/mo | Billed annually. Adds more features and reporting. |
| Business | $59/agent/mo | Billed annually. Adds AI features and advanced tools. |
| Enterprise | Custom | Custom pricing for large teams and enterprises. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.
Best for: businesses that want a simple, reliable live chat widget for their website.
Popular with: Business Owners, Marketers
Popular with: Business Owners, Marketers
How it works
The platform is known for being easy to set up: you add a code snippet to your site and you are live in minutes. It also offers AI features that suggest replies and summarise chats, plus reporting on chat volume, response times, and customer satisfaction. LiveChat is used by tens of thousands of businesses, from small shops to large enterprises.
LiveChat costs $20 per agent per month for Starter, $41 for Team, and $59 for Business, all on annual billing, with a free trial to start. Enterprise pricing is custom. It is best for a business that wants a straightforward, reliable live chat tool without a steep learning curve.
Pros and Cons
✓ Pros
- Very easy to set up on any website
- Reliable and widely used
- Good canned responses and routing
- Useful AI reply suggestions
✗ Cons
- No permanent free plan, only a trial
- Per-agent pricing adds up for larger teams
- Advanced features need the higher tiers
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View detailsLast reviewed: November 2026