🚀 2400+ AI tools in the Mega Directory — catalogue updated November 2026.

Olark

Live chat software with chatbot automation for websites.

AI ChatbotsPaidNo free plan; Live Chat $29/agent/mo, AI Agent $400/mo

Olark is live chat software with chatbot automation for websites. It has been helping businesses talk to visitors in real time for many years, with a simple chat widget, canned responses, and integrations with CRMs and help desks.

Key Features

  • Live chat widget for websites
  • AI Website Agent for automated answers
  • Canned responses and chat shortcuts
  • Visitor information and chat transcripts
  • CRM and help desk integrations
  • Chat ratings and team reporting

Pricing

PlanPriceDetails
Live Chat$29/agent/moHuman-only live chat per agent, per month.
Standard AI Website Agent$400/moUnlimited AI conversations with 1 human seat included, billed annually. Extra agents $29 each.

Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.

Best for: businesses that want a proven live chat tool with a new AI website agent.
Popular with: Business Owners, Marketers

How it works

The product now includes an AI Website Agent that can answer visitor questions automatically, around the clock, and hand conversations to humans when needed. Teams can run human-only live chat, AI-only automation, or a blend of both from the same dashboard.

There is no free plan, only a 14-day trial. Human live chat costs $29 per agent a month, while the AI Website Agent is $400 a month billed annually. Olark suits businesses that want a reliable, simple chat tool with an AI option.

Pros and Cons

✓ Pros

  • Long-established, reliable live chat tool
  • Simple setup with a clean widget
  • AI agent option for 24/7 coverage
  • Good CRM integrations

✗ Cons

  • No free plan, only a 14-day trial
  • AI Website Agent costs $400 a month, far above the chat plan
  • Smaller feature set than full help desk suites

Frequently Asked Questions

Is Olark free?

No — Olark has no free plan. No free plan; Live Chat $29/agent/mo, AI Agent $400/mo

What is Olark best for?

businesses that want a proven live chat tool with a new AI website agent.

What kind of tool is Olark?

Olark is a AI Chatbots tool on VerlumoAI.

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Last reviewed: November 2026

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