Parloa

Parloa is a conversational AI platform for automating contact center calls and chats. Its AI agents handle phone conversations with natural-sounding speech, resolve common requests, and pass the rest to human agents with a full summary of what was already discussed.

Key Features

AI voice agents for phone calls
Chat agents for digital channels
Agent design, testing, and analytics
Telephony and CRM integrations
Multilingual support for global teams
Human handoff with conversation summaries

Pricing

Plan	Price	Details
Pricing	Check official site	See the official site for current plans.

Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.

Best for: contact centers that want to automate phone calls as well as chats.
Popular with: Business Owners, Developers

How it works

The platform covers the full lifecycle of a voice agent: design, testing, deployment, and analytics. It integrates with telephony systems, CRMs, and knowledge bases, and it supports multiple languages for global contact centers.

Parloa is sold through custom enterprise contracts, so pricing is available only from sales. It fits large contact centers that want to cut wait times by automating a large share of inbound calls.

Pros and Cons

✓ Pros

Strong voice AI for real phone calls
Full lifecycle tools for agent quality
Good telephony and CRM integrations
Multilingual for global contact centers

✗ Cons

No published pricing; every deal is a custom quote
Enterprise-focused with long implementation
Voice automation needs careful tuning

Frequently Asked Questions

Is Parloa free?

No — Parloa has no free plan. Check official site

What is Parloa best for?

contact centers that want to automate phone calls as well as chats.

What kind of tool is Parloa?

Parloa is a AI Chatbots tool on VerlumoAI.

Key Features

Pricing

How it works

Pros and Cons

✓ Pros

✗ Cons

Frequently Asked Questions

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