Podium

Podium is a messaging and review platform that helps local businesses win more customers. It starts with text: you message customers after a visit, ask for a Google review with one tap, and handle questions by SMS and webchat, all from a single inbox that your team can share.

Key Features

Review requests by text message
Shared team inbox for SMS and webchat
Payments and SMS marketing
AI reply drafting and summaries
Google review generation
Integrations with CRM and scheduling tools

Pricing

Plan	Price	Details
Custom	Custom	Pricing is quoted by the vendor; contact sales for a quote.

Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.

Best for: local businesses that want to win reviews and customers through text messaging.
Popular with: Marketers, Business Owners

How it works

Beyond reviews, Podium offers payments, SMS marketing, and AI tools that draft replies and summarize conversations, so small teams can respond fast without hiring more staff. It is popular with dental clinics, auto shops, home services, and other local businesses that live on word of mouth.

Podium does not publish pricing and offers no free plan or free trial. Third-party reports put its Core plan at around $399 per month, but that figure is unverified, so contact sales for a quote. It suits local businesses that want messaging-led review generation.

Pros and Cons

✓ Pros

Best-in-class SMS review generation
Simple shared inbox for small teams
Payments and marketing in one tool

✗ Cons

No published pricing; quotes are typically around $399 per month
No free plan or free trial
Costs add up as you add messaging and marketing features

Key Features

Pricing

How it works

Pros and Cons

✓ Pros

✗ Cons

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