🚀 2400+ AI tools in the Mega Directory — catalogue updated November 2026.

ProProfs Chat

Live chat software with chatbots and canned responses for support teams.

AI ChatbotsFree planFree plan; paid plans from $19.99/operator/mo annual

ProProfs Chat is live chat software with chatbots and canned responses for support teams. It combines a website chat widget, a shared inbox, and AI features that suggest replies, summarize chats, and answer common questions automatically.

Key Features

  • Live chat widget for websites
  • AI chatbot for FAQs and routing
  • Canned responses and AI reply suggestions
  • Proactive chat invitations
  • Visitor tracking and chat analytics
  • CRM and help desk integrations

Pricing

PlanPriceDetails
Free$01 operator with basic live chat, forever free.
Essentials$19.99/operator/mo annual100 AI conversations a month per operator.
Business$29.99/operator/mo annual300 AI conversations a month per operator.
Business Complete Elite$179.97/mo1,500 AI conversations a month for 3 operators.
Customer Delight SuiteFrom $499/moFull ProProfs suite with chat, help desk, and more.

Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: Yes — it has a free plan.

Best for: support teams that want a free live chat tool with AI conversation features.
Popular with: Business Owners, Marketers

How it works

The platform includes proactive chat invitations, visitor tracking, and integrations with CRMs and help desks. Its chatbot builder handles FAQs and routes conversations, while canned responses help agents reply consistently and quickly.

A free plan covers 1 operator forever, and paid plans start at $19.99 per operator a month on annual billing. ProProfs Chat suits support teams that want a low-cost chat tool with AI assistance built in.

Pros and Cons

✓ Pros

  • Free plan for a single operator
  • AI reply suggestions save agent time
  • Good canned response library
  • Part of a larger support product suite

✗ Cons

  • Free plan covers only 1 operator
  • AI conversation limits are low on cheaper plans
  • Many features are spread across a large product suite

Frequently Asked Questions

Is ProProfs Chat free?

Yes — ProProfs Chat has a free plan. Free plan; paid plans from $19.99/operator/mo annual

What is ProProfs Chat best for?

support teams that want a free live chat tool with AI conversation features.

What kind of tool is ProProfs Chat?

ProProfs Chat is a AI Chatbots tool on VerlumoAI.

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Last reviewed: November 2026

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