VerlumoAIConversational AI assistant for writing, coding, and everyday questions.
View detailsRichpanel is a customer support platform with AI agents for ecommerce. It brings email, live chat, and social media into one inbox, with AI that can resolve tickets, process returns, and answer questions automatically.
Key Features
- AI agents for ecommerce support
- Unified inbox for email, chat, and social
- Self-service order tracking and returns
- Shopify and ecommerce integrations
- Automation and workflow rules
- Customer satisfaction tracking
Pricing
| Plan | Price | Details |
|---|---|---|
| Helpdesk | $99/seat/mo annual | $119 a seat a month on monthly billing. AI conversations about $0.20 each with a $200 a month AI minimum. |
| Returns & Exchanges | From $99/mo | Returns and exchanges self-service. |
| Shopify Pro | $89/mo | Shopify route with helpdesk and AI features. |
| Shopify Pro Max | $119/mo | Shopify route with more capacity. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.
Best for: ecommerce brands that want AI agents handling support conversations.
Popular with: Business Owners, Marketers
Popular with: Business Owners, Marketers
How it works
The platform is built for Shopify and other ecommerce stores, with self-service tools that let customers track orders, start returns, and get help without waiting for an agent. It aims to cut support costs while keeping response times fast.
Helpdesk seats cost $99 a seat a month on annual billing, or $119 monthly. AI conversations cost about $0.20 each, with a $200 a month AI minimum on the direct route. Returns and Exchanges start from $99 a month. A Shopify route offers Pro at $89 a month and Pro Max at $119 a month. Richpanel suits ecommerce brands that want AI-first support.
Pros and Cons
✓ Pros
- AI agents resolve tickets automatically
- Good self-service for customers
- Built for ecommerce
- Unified inbox for all channels
✗ Cons
- No free plan, only a 14-day trial
- AI conversations cost extra on top of seats
- Pricing is complex with two different routes
Frequently Asked Questions
Is Richpanel free?
No — Richpanel has no free plan. Helpdesk from $99/seat/mo annual; AI conversations ~$0.20 each
What is Richpanel best for?
ecommerce brands that want AI agents handling support conversations.
What kind of tool is Richpanel?
Richpanel is a AI Chatbots tool on VerlumoAI.
Related Tools
Thoughtful AI assistant for writing, analysis, and coding help.
View detailsGoogle's AI assistant for questions, writing, and planning.
View detailsLast reviewed: November 2026