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View detailsRingCentral
A cloud communications platform for phone, video, and messaging with AI call summaries.
RingCentral is a cloud communications platform that combines phone, video meetings, messaging, and contact centre in one service. Businesses get a business phone system with call routing, voicemail, and SMS, plus video meetings and team chat, all in one app. It also offers AI features that transcribe calls, summarise meetings, and suggest replies.
Key Features
- Cloud phone system with call routing and SMS
- Video meetings and team messaging
- AI call transcription and meeting summaries
- Integrations with Microsoft 365 and Salesforce
- Mobile app for business calls anywhere
- Contact centre options for support teams
Pricing
| Plan | Price | Details |
|---|---|---|
| Free Trial | $0 | Free trial to test the platform before buying. |
| Core | $20/user/mo | Billed annually. Core phone, video, and messaging. |
| Advanced | $25/user/mo | Billed annually. Adds advanced call handling and analytics. |
| Ultra | $35/user/mo | Billed annually. Adds video analytics, unlimited storage, and more. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.
Best for: businesses that want phone, video, messaging, and contact centre in one cloud platform.
Popular with: Business Owners, Marketers
Popular with: Business Owners, Marketers
How it works
The platform is used by businesses of every size, from a small office with a few phones to a large enterprise with thousands of users. It integrates with Microsoft 365, Google Workspace, Salesforce, and other business tools, and it offers a mobile app so employees can take business calls on their personal phone.
RingCentral costs $20 per user per month for Core, $25 for Advanced, and $35 for Ultra, all on annual billing, with a free trial to start. It is best for a business that wants to replace a traditional phone system with a cloud platform that also handles video and messaging.
Pros and Cons
✓ Pros
- Phone, video, and messaging in one app
- Reliable cloud phone system
- Good AI transcription and summaries
- Strong integrations with business tools
✗ Cons
- No permanent free plan, only a trial
- Per-user pricing adds up for larger teams
- Setup and admin need some learning
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View detailsLast reviewed: November 2026