VerlumoAIConversational AI assistant for writing, coding, and everyday questions.
View detailsSalesforce Agentforce
Salesforce AI agents that handle service and sales conversations.
Salesforce Agentforce is Salesforce's AI agents that handle service and sales conversations. The agents answer customer questions, resolve cases, qualify leads, and take actions inside Salesforce, such as updating records and scheduling follow-ups.
Key Features
- AI agents for service and sales conversations
- Takes actions inside Salesforce CRM
- Grounded in customer data and knowledge
- Works across Service and Sales Cloud
- Usage-based pricing with Flex Credits
- Enterprise security and compliance
Pricing
| Plan | Price | Details |
|---|---|---|
| Conversations | $2/conversation | Pay per completed conversation with an AI agent. |
| Flex Credits | $500 per 100,000 credits | $500 per 100,000 credits; a standard action uses 20 credits. |
| Agentforce User Licence | $5/user/mo | Licence for users who work with Agentforce. |
| Editions | From $195/user/mo | Core $195, Advanced $395, Max $550 per user a month. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.
Best for: Salesforce customers who want AI agents for service and sales.
Popular with: Business Owners, Marketers
Popular with: Business Owners, Marketers
How it works
Agentforce is built on Salesforce's platform, so it can use customer data, knowledge articles, and business rules to give accurate, grounded answers. It works across Service Cloud, Sales Cloud, and other Salesforce products.
Pricing is usage-based at $2 per conversation, with Flex Credits at $500 per 100,000 credits. An Agentforce User Licence costs $5 a user a month, and add-ons start at $125 a user a month. Editions range from Core at $195 to Max at $550 per user a month. Agentforce suits Salesforce customers who want AI agents tied directly to their CRM.
Pros and Cons
✓ Pros
- Deep Salesforce CRM integration
- Agents can take real actions, not just chat
- Grounded in your customer data
- Enterprise-grade security
✗ Cons
- No free tier
- Per-conversation pricing can be expensive at scale
- Works best inside the Salesforce ecosystem
Frequently Asked Questions
Is Salesforce Agentforce free?
No — Salesforce Agentforce has no free plan. From $2/conversation; editions from $195/user/mo
What is Salesforce Agentforce best for?
Salesforce customers who want AI agents for service and sales.
What kind of tool is Salesforce Agentforce?
Salesforce Agentforce is a AI Chatbots tool on VerlumoAI.
Related Tools
Thoughtful AI assistant for writing, analysis, and coding help.
View detailsGoogle's AI assistant for questions, writing, and planning.
View detailsLast reviewed: November 2026