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View detailsSmartsupp
Live chat and chatbot platform with visitor recordings for online stores.
Smartsupp is a live chat and chatbot platform with visitor recordings for online stores. It combines a chat widget, a chatbot for FAQs and order questions, and session recordings that show exactly what visitors did before they asked for help.
Key Features
- Live chat widget for websites and stores
- Chatbot for FAQs and order questions
- Visitor recordings and session replay
- Mira AI add-on for automated answers
- Email and Messenger integrations
- Shopify and WooCommerce integrations
Pricing
| Plan | Price | Details |
|---|---|---|
| Free | $0 | 1 operator, 25 conversations a month, 14-day history. |
| Solo | $24/mo | Unlimited chats for 1 operator. $17 a month on annual billing. |
| Plus | $35/mo | 3 operators with more automation. $25 a month on annual billing. |
| Expert | $117/mo | 5+ operators with advanced features. $83 a month on annual billing. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: Yes — it has a free plan.
Best for: online stores that want live chat with visitor recordings and a free starting plan.
Popular with: Business Owners, Marketers
Popular with: Business Owners, Marketers
How it works
The platform includes email and Messenger integrations, automated messages, and the Mira AI add-on that answers customer questions automatically. Its ecommerce features connect with Shopify, WooCommerce, and other store platforms to show order details inside the chat.
A free plan covers 1 operator and 25 conversations a month, and paid plans start at $24 a month. Smartsupp suits small online stores that want chat, recordings, and AI help in one affordable tool.
Pros and Cons
✓ Pros
- Free plan to get started
- Visitor recordings add useful context
- Good ecommerce integrations
- Mira AI handles routine questions
✗ Cons
- Free plan covers only 25 conversations a month
- Mira AI is a paid add-on per 100 conversations
- Chat history is only 14 days on the free plan
Frequently Asked Questions
Is Smartsupp free?
Yes — Smartsupp has a free plan. Free plan; paid plans from $24/mo
What is Smartsupp best for?
online stores that want live chat with visitor recordings and a free starting plan.
What kind of tool is Smartsupp?
Smartsupp is a AI Chatbots tool on VerlumoAI.
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View detailsLast reviewed: November 2026