Conversational AI assistant for writing, coding, and everyday questions.
View detailsTawk.to is a free live chat app with chatbot add-ons for websites. Its core platform costs nothing and includes unlimited agents, live chat, an inbox, ticketing, a knowledge base, and a CRM, which makes it one of the most generous free tools in this category.
Key Features
- Free live chat with unlimited agents
- Shared inbox, ticketing, and knowledge base
- Built-in CRM for visitor management
- AI Assist add-on for automated answers
- Whitelabel option to remove branding
- Mobile apps for agents
Pricing
| Plan | Price | Details |
|---|---|---|
| Core | $0 | Unlimited agents, live chat, inbox, ticketing, knowledge base, and CRM. |
| AI Assist Hobby | $0 | 100 AI message credits a month. |
| AI Assist Growth | $29/mo | 1,000 AI message credits a month. |
| AI Assist Business | $99/mo | 5,000 AI message credits a month. |
| AI Assist Enterprise | $399/mo | 20,000 AI message credits a month. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: Yes — it has a free plan.
Popular with: Business Owners, Marketers
How it works
The AI Assist add-on answers visitor questions automatically, with a free Hobby tier covering 100 message credits a month and paid tiers from $29 a month. A whitelabel option removes Tawk.to branding for $29 a month per property.
Tawk.to suits businesses of any size that want live chat without a monthly bill, and it is a good fit for startups and small teams that may add AI automation later.
Pros and Cons
✓ Pros
- Core live chat is completely free
- Unlimited agents with no seat fees
- AI add-on scales from free to enterprise
- Includes ticketing, CRM, and knowledge base
✗ Cons
- AI features are paid add-ons, not included in the free core
- Interface is simpler than premium help desks
- Support is community-based on the free plan
Frequently Asked Questions
Is Tawk.to free?
Yes — Tawk.to has a free plan. Core platform free; AI Assist from $29/mo
What is Tawk.to best for?
anyone who wants a completely free live chat app with optional AI add-ons.
What kind of tool is Tawk.to?
Tawk.to is a AI Chatbots tool on VerlumoAI.
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View detailsLast reviewed: November 2026