🚀 2400+ AI tools in the Mega Directory — catalogue updated November 2026.

Tawk.to

Free live chat app with chatbot add-ons for websites.

AI ChatbotsFree planCore platform free; AI Assist from $29/mo

Tawk.to is a free live chat app with chatbot add-ons for websites. Its core platform costs nothing and includes unlimited agents, live chat, an inbox, ticketing, a knowledge base, and a CRM, which makes it one of the most generous free tools in this category.

Key Features

  • Free live chat with unlimited agents
  • Shared inbox, ticketing, and knowledge base
  • Built-in CRM for visitor management
  • AI Assist add-on for automated answers
  • Whitelabel option to remove branding
  • Mobile apps for agents

Pricing

PlanPriceDetails
Core$0Unlimited agents, live chat, inbox, ticketing, knowledge base, and CRM.
AI Assist Hobby$0100 AI message credits a month.
AI Assist Growth$29/mo1,000 AI message credits a month.
AI Assist Business$99/mo5,000 AI message credits a month.
AI Assist Enterprise$399/mo20,000 AI message credits a month.

Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: Yes — it has a free plan.

Best for: anyone who wants a completely free live chat app with optional AI add-ons.
Popular with: Business Owners, Marketers

How it works

The AI Assist add-on answers visitor questions automatically, with a free Hobby tier covering 100 message credits a month and paid tiers from $29 a month. A whitelabel option removes Tawk.to branding for $29 a month per property.

Tawk.to suits businesses of any size that want live chat without a monthly bill, and it is a good fit for startups and small teams that may add AI automation later.

Pros and Cons

✓ Pros

  • Core live chat is completely free
  • Unlimited agents with no seat fees
  • AI add-on scales from free to enterprise
  • Includes ticketing, CRM, and knowledge base

✗ Cons

  • AI features are paid add-ons, not included in the free core
  • Interface is simpler than premium help desks
  • Support is community-based on the free plan

Frequently Asked Questions

Is Tawk.to free?

Yes — Tawk.to has a free plan. Core platform free; AI Assist from $29/mo

What is Tawk.to best for?

anyone who wants a completely free live chat app with optional AI add-ons.

What kind of tool is Tawk.to?

Tawk.to is a AI Chatbots tool on VerlumoAI.

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Last reviewed: November 2026

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