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View detailsWATI
WhatsApp business platform with chatbots for customer engagement and sales.
WATI is a WhatsApp business platform with chatbots for customer engagement and sales. It gives small and mid-size businesses a shared team inbox for WhatsApp, broadcast messaging, no-code chatbots, and integrations with Shopify, HubSpot, and other tools.
Key Features
- Shared team inbox for WhatsApp
- No-code chatbot builder
- Broadcast campaigns and templates
- Shopify and CRM integrations
- Catalog and order notifications
- Team collaboration and agent assignment
Pricing
| Plan | Price | Details |
|---|---|---|
| Growth | $69/mo | 3 users, shared inbox, chatbots, and broadcasts. $59 a month on annual billing. |
| Pro | $149/mo | 5 users with more automation and integrations. $119 a month on annual billing. |
| Business | $349/mo | 5 users with advanced features and higher limits. $279 a month on annual billing. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.
Best for: small businesses that run customer engagement mainly on WhatsApp.
Popular with: Business Owners, Marketers
Popular with: Business Owners, Marketers
How it works
Teams can automate FAQs, qualify leads, send order updates, and run marketing campaigns from one dashboard. The chatbot builder handles common questions and hands complex conversations to agents, with all chats visible in a shared inbox so nothing gets missed.
There is no free plan, and paid plans start at $69 a month for 3 users, with Meta's per-message fees charged separately. WATI suits businesses that live on WhatsApp and want a simple, focused tool for it.
Pros and Cons
✓ Pros
- Purpose-built for WhatsApp business messaging
- Shared inbox keeps the whole team aligned
- Good Shopify and CRM integrations
- Simple setup for non-technical teams
✗ Cons
- No free plan, only a short trial
- Meta message fees are charged on top of the plan
- Chatbot features are strongest on the higher tiers
Frequently Asked Questions
Is WATI free?
No — WATI has no free plan. No free plan; paid plans from $69/mo
What is WATI best for?
small businesses that run customer engagement mainly on WhatsApp.
What kind of tool is WATI?
WATI is a AI Chatbots tool on VerlumoAI.
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View detailsLast reviewed: November 2026