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View detailsYellow.ai
Conversational AI platform that automates support and commerce over chat.
Yellow.ai is a conversational AI platform that automates support and commerce over chat. It builds AI agents for customer service and employee help desks that work across 35-plus channels and 135-plus languages, with voice AI, email agents, and workflow automation built in.
Key Features
- AI agents across 35+ channels and 135+ languages
- Voice AI with the VoiceX engine
- Workflow automation and backend integrations
- Generative AI agents that resolve requests end to end
- Analytics on AI resolution rates and deflection
- 150+ out-of-box integrations
Pricing
| Plan | Price | Details |
|---|---|---|
| Free | $0 | 1 AI agent, 2 seats, 500 chat sessions a month, then $0.99 per resolution. |
| Basic (AWS Marketplace) | ~$10,000/yr | Fixed annual contract listed on AWS Marketplace. |
| Standard (AWS Marketplace) | ~$25,000/yr | Expanded capabilities on a fixed annual contract listed on AWS Marketplace. |
| Enterprise | Custom | Unlimited agents and channels, custom-negotiated terms. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: Yes — it has a free plan.
Best for: enterprises that want to try an AI agent platform free before a sales conversation.
Popular with: Business Owners, Developers
Popular with: Business Owners, Developers
How it works
The platform uses large language models instead of rigid decision trees, so agents can understand intent, take actions in backend systems, and resolve requests end to end. Pre-built integrations cover CRMs, help desks, and commerce tools, and analytics track how many conversations the AI resolves on its own.
A genuine free plan includes 1 AI agent, 2 seats, and 500 chat sessions a month, with extra resolutions at $0.99 each. Enterprise is quote-only, with AWS Marketplace contracts listed around $10,000 to $25,000 a year. Yellow.ai suits large teams that want a low-risk way to test before committing.
Pros and Cons
✓ Pros
- Real free plan with 500 sessions a month
- Huge channel and language coverage
- Voice AI included in the platform
- Strong analytics on AI resolution
✗ Cons
- Enterprise pricing is quote-only
- Free plan covers only chat, voice, email, and SMS
- WhatsApp and other channels sit behind Enterprise
Frequently Asked Questions
Is Yellow.ai free?
Yes — Yellow.ai has a free plan. Free plan; Enterprise custom (AWS Marketplace from ~$10,000/yr)
What is Yellow.ai best for?
enterprises that want to try an AI agent platform free before a sales conversation.
What kind of tool is Yellow.ai?
Yellow.ai is a AI Chatbots tool on VerlumoAI.
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View detailsLast reviewed: November 2026