Salesforce's B2B marketing automation platform for lead nurturing and scoring.
View detailsBirdeye is a reputation and review management platform for local businesses. It brings together review generation, business listings, surveys, webchat, and social publishing in one dashboard, so multi-location brands can manage their online reputation across hundreds of locations from a single place.
Key Features
- Review generation by text and email
- Monitoring across 200+ review sites
- AI-assisted review responses
- Business listings management
- Webchat and social publishing
- Surveys, ticketing, and payments
Pricing
| Plan | Price | Details |
|---|---|---|
| Custom | Custom | Pricing is quoted by the vendor per location; contact sales for a quote. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.
Popular with: Marketers, Business Owners
How it works
Its strength is breadth: you can request reviews by text and email, monitor reviews across 200+ sites, respond with AI assistance, and manage listings and social posts without switching tools. Birdeye also offers ticketing and payments features for service businesses.
Birdeye does not publish pricing and offers no free plan. Quotes are typically reported at around $299 to $649 per location per month on annual contracts, but those figures are third-party reports, not published prices, so contact sales for a quote. It suits mid-market and enterprise multi-location businesses.
Pros and Cons
✓ Pros
- Most complete reputation suite in one tool
- Strong multi-location management
- AI responses save time on reviews
✗ Cons
- No published pricing; quotes are typically $299 or more per location per month
- No free plan; trial only through sales
- Complex platform that needs dedicated staff to manage
Frequently Asked Questions
Is Birdeye free?
No — Birdeye has no free plan. Custom pricing — contact sales
What is Birdeye best for?
multi-location brands that want reviews, listings, surveys, and messaging in one reputation platform.
What kind of tool is Birdeye?
Birdeye is a Marketing tool on VerlumoAI.
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View detailsLast reviewed: November 2026