VerlumoAISalesforce's B2B marketing automation platform for lead nurturing and scoring.
View detailsPendo is a product experience platform that combines analytics, in-app guides, and feedback in one place. It tracks how users move through your product, lets you launch onboarding walkthroughs and announcements without code, and collects NPS and in-app surveys so you can hear from users where they actually work.
Key Features
- Product analytics for feature usage and retention
- No-code in-app guides and onboarding
- In-app NPS and user surveys
- User segmentation and targeting
- Feedback collection and roadmapping
- Integrations with Salesforce, Slack, and Zendesk
Pricing
| Plan | Price | Details |
|---|---|---|
| Free | $0 | Up to 500 monthly active users; analytics, guides, and Pendo-branded NPS. |
| Base / Core / Ultimate | Custom | Custom pricing quoted by the vendor for larger teams and advanced features. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: Yes — it has a free plan.
Best for: SaaS teams that want to combine product analytics with in-app guides and user feedback.
Popular with: Marketers, Developers, Business Owners
Popular with: Marketers, Developers, Business Owners
How it works
The platform is built for product and customer success teams that need to improve adoption, not just measure it. Its analytics show feature usage and retention, while its guides and polls let you act on those insights immediately, for example by guiding new users to a feature they have not tried.
Pendo has a free plan at $0 for up to 500 monthly active users, including analytics, guides, and Pendo-branded NPS. Paid plans (Base, Core, and Ultimate) are custom-priced by quote. It suits SaaS teams that want analytics and engagement in one subscription.
Pros and Cons
✓ Pros
- Analytics plus in-app guides in one platform
- No-code onboarding and announcements
- Free plan is genuinely usable for small products
✗ Cons
- Paid plans are quote-only with no published prices
- Free plan is capped at 500 monthly active users
- Can feel heavy for teams that only need simple analytics
Frequently Asked Questions
Is Pendo free?
Yes — Pendo has a free plan. Free up to 500 MAUs; paid plans custom
What is Pendo best for?
SaaS teams that want to combine product analytics with in-app guides and user feedback.
What kind of tool is Pendo?
Pendo is a Marketing tool on VerlumoAI.
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View detailsLast reviewed: November 2026