🚀 2400+ AI tools in the Mega Directory — catalogue updated November 2026.

Capsule CRM

A simple CRM that helps small businesses keep track of contacts, sales, and tasks without complexity.

Business ToolsFree planFree plan (2 users); Starter from $18/user/mo annual

Capsule CRM is a simple, affordable customer relationship management tool for small businesses and freelancers. It helps you track contacts, deals, and tasks, with a clean interface that shows the whole history of a customer in one place. It includes a sales pipeline, email integration, and reminders, without the complexity of an enterprise CRM.

Key Features

  • Contact and deal tracking in one place
  • Visual sales pipeline
  • Email integration and task reminders
  • Import contacts from spreadsheets
  • Integrations with Google, Microsoft, and Xero
  • Mobile app for deals on the go

Pricing

PlanPriceDetails
Free$0Up to 2 users and 250 contacts with core CRM features.
Starter$18/user/moBilled annually. More contacts, pipelines, and integrations.
Growth$36/user/moBilled annually. Adds workflow automation and advanced reporting.
Advanced$54/user/moBilled annually. Highest limits, custom fields, and premium support.

Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: Yes — it has a free plan.

Best for: small businesses and freelancers who want a simple, affordable CRM that just works.
Popular with: Business Owners, Marketers

How it works

The platform is designed to be easy: you can import contacts from a spreadsheet, set up a pipeline in minutes, and start tracking deals the same day. It integrates with Google Workspace, Microsoft 365, Xero, and other small-business tools, and it has a mobile app for updating deals on the go.

Capsule has a free plan for up to two users and 250 contacts. Paid plans start at $18 per user per month for Starter, with Growth at $36 and Advanced at $54, all on annual billing. It is best for a small business that wants a straightforward CRM without a steep learning curve.

Pros and Cons

✓ Pros

  • Very simple and quick to set up
  • Free plan for tiny teams
  • Clean interface with no clutter
  • Good value for small businesses

✗ Cons

  • Limited automation on lower tiers
  • Fewer integrations than larger CRMs
  • Reporting is basic compared with enterprise tools

Frequently Asked Questions

Is Capsule CRM free?

Yes — Capsule CRM has a free plan. Free plan (2 users); Starter from $18/user/mo annual

What is Capsule CRM best for?

small businesses and freelancers who want a simple, affordable CRM that just works.

What kind of tool is Capsule CRM?

Capsule CRM is a Business Tools tool on VerlumoAI.

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Last reviewed: November 2026

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