🚀 2400+ AI tools in the Mega Directory — catalogue updated November 2026.

Front

Shared inbox for teams to manage customer email, chat, and social messages together.

ProductivityPaidStarter from $29/user/mo

Front is a shared inbox for teams to manage customer email, chat, and social messages together. Support, sales, and operations teams can see every conversation in one place, assign messages to the right person, and comment privately inside a thread before replying.

Key Features

  • Shared inboxes for email, chat, and social
  • Assignments, internal comments, and collision detection
  • Automation rules and message templates
  • Analytics on response time and workload
  • Integrations with CRMs, Slack, and 100+ tools
  • Multi-channel support including SMS and WhatsApp

Pricing

PlanPriceDetails
Starter$29/user/moShared inboxes, assignments, and basic automation.
Growth$79/user/moAdds advanced automation, analytics, and integrations.
Scale$99/user/moAdds enterprise controls, advanced security, and priority support.

Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.

Best for: customer-facing teams that need a shared, organised inbox.
Popular with: Business Owners, Marketers, Developers

How it works

The platform adds automation on top of the inbox: rules route messages to the right team, templates speed up common replies, and analytics show response times and workload. It connects to CRMs, Slack, and dozens of other tools, so customer context is always at hand.

Front starts at $29 per user a month, with no free plan. It is built for growing teams whose shared inboxes have outgrown Gmail and who need proper assignment, automation, and reporting.

Pros and Cons

✓ Pros

  • Excellent shared inbox workflow
  • Strong automation and rules
  • Good analytics
  • Wide integration library

✗ Cons

  • Expensive for small teams
  • No free plan
  • Setup takes time

Frequently Asked Questions

Is Front free?

No — Front has no free plan. Starter from $29/user/mo

What is Front best for?

customer-facing teams that need a shared, organised inbox.

What kind of tool is Front?

Front is a Productivity tool on VerlumoAI.

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Last reviewed: November 2026

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