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View detailsGroove
A simple shared inbox and helpdesk for small teams that want personal, fast customer support.
Groove is a simple helpdesk for small businesses that turns customer emails into tickets your team can manage together. It offers a shared inbox, canned responses, and a knowledge base, with a clean interface that small teams can learn in minutes. It is built for companies that want to do email support well without the complexity of an enterprise platform.
Key Features
- Shared inbox for email support
- Canned responses and ticket management
- Knowledge base and self-service portal
- Live chat widget for websites
- Reporting on response times and satisfaction
- Mobile app for support on the go
Pricing
| Plan | Price | Details |
|---|---|---|
| Pricing | Check official site | Simple helpdesk for small businesses. See the official site for current plans. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.
Best for: small businesses that want a simple helpdesk for email support, with pricing on the official site.
Popular with: Business Owners, Marketers
Popular with: Business Owners, Marketers
How it works
The platform includes reporting on response times and satisfaction, plus integrations with common business tools and a mobile app. Groove also offers a live chat widget and a self-service portal, so customers can find answers themselves. It is used by startups and small teams that need a straightforward support tool.
Groove's pricing is listed on the official site, with plans for small teams and growing businesses. It is best for a small business that wants a simple, affordable helpdesk for email support and does not need advanced omnichannel features.
Pros and Cons
✓ Pros
- Very simple to set up and use
- Clean interface for small teams
- Good for email support
- Affordable for startups
✗ Cons
- Pricing is not published clearly
- Smaller feature set than larger helpdesks
- Limited integrations compared with rivals
Frequently Asked Questions
Is Groove free?
No — Groove has no free plan. Pricing on the official site
What is Groove best for?
small businesses that want a simple helpdesk for email support, with pricing on the official site.
What kind of tool is Groove?
Groove is a Business Tools tool on VerlumoAI.
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View detailsLast reviewed: November 2026