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View detailsSalesforce
The leading CRM platform that unifies sales, service, and marketing on one AI-powered cloud.
Salesforce is the world's most widely used customer relationship management platform. Sales Cloud helps teams track leads, contacts, accounts, and opportunities, manage pipelines, and forecast revenue, with automation that handles routine tasks and AI features that suggest next steps. It is built to scale from a small sales team to a global enterprise.
Key Features
- Lead, contact, and opportunity management
- Sales pipeline and revenue forecasting
- Automation and AI-powered recommendations
- Thousands of apps on the AppExchange
- Custom objects, reports, and dashboards
- Mobile app for updating deals on the go
Pricing
| Plan | Price | Details |
|---|---|---|
| Free Trial | $0 | Free trial to test the platform before buying. |
| Starter | $25/user/mo | Billed annually. Basic CRM for small teams, up to 10 users. |
| Professional | $80/user/mo | Billed annually. Full sales automation, forecasting, and collaboration. |
| Enterprise | $165/user/mo | Billed annually. Advanced customisation, workflow automation, and API access. |
| Unlimited | $330/user/mo | Billed annually. Highest limits, premium support, and advanced features. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: No free plan — paid plans only.
Best for: sales teams that need the industry-standard CRM with deep customisation and AI.
Popular with: Business Owners, Marketers
Popular with: Business Owners, Marketers
How it works
The platform is highly customisable: you can build custom objects, workflows, and reports, and you can extend it with thousands of apps from the AppExchange. It integrates with email, calendars, and marketing tools, and it includes a mobile app so salespeople can update deals on the go. Service Cloud, Marketing Cloud, and other products share the same platform.
Salesforce Sales Cloud starts at $25 per user per month for Starter, with Professional at $80, Enterprise at $165, and Unlimited at $330, all billed annually. There is a free trial but no free plan. It is best for a sales team that wants the most capable, most customisable CRM and has the budget and admin support to run it.
Pros and Cons
✓ Pros
- Most capable and customisable CRM available
- Huge app ecosystem on the AppExchange
- Scales from small teams to global enterprises
- Strong forecasting and reporting
✗ Cons
- Expensive, especially at Enterprise and above
- Complex to set up without an admin
- Discounts vary, so list price is rarely what you pay
Frequently Asked Questions
Is Salesforce free?
No — Salesforce has no free plan. Starter $25/user/mo; Pro $80, Enterprise $165, Unlimited $330
What is Salesforce best for?
sales teams that need the industry-standard CRM with deep customisation and AI.
What kind of tool is Salesforce?
Salesforce is a Business Tools tool on VerlumoAI.
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View detailsLast reviewed: November 2026