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View detailsSurveyMonkey
Online survey platform for gathering feedback with templates and real-time analysis.
SurveyMonkey is one of the longest-running survey platforms, and it is built for serious feedback work. You can create surveys from expert-written templates, send them by email, link, or social media, and analyze results with filters, cross-tabs, and charts as responses arrive. It also supports NPS, CSAT, and employee engagement surveys out of the box.
Key Features
- Expert-written survey templates and question bank
- NPS, CSAT, and employee engagement surveys
- Real-time analysis with filters and cross-tabs
- Team collaboration and commenting on drafts
- AI question writing and response summaries
- Integrations with Salesforce, Slack, and Teams
Pricing
| Plan | Price | Details |
|---|---|---|
| Free | $0 | Limited questions and responses per survey. |
| Team Advantage | $25/user/mo | Unlimited surveys, more responses, and team collaboration. |
| Team Premier | $75/user/mo | Advanced analytics, multilingual surveys, and more seats. |
Prices as listed in 2026 research. Always check the official site for the latest price — plans change. Free plan: Yes — it has a free plan.
Best for: teams that run regular customer and employee surveys and need solid analysis tools.
Popular with: Marketers, Business Owners, Teachers
Popular with: Marketers, Business Owners, Teachers
How it works
The platform suits teams that survey customers or staff on a regular schedule. Collaboration tools let colleagues comment on drafts, and integrations with tools such as Salesforce, Slack, and Microsoft Teams help route results to the people who need them. AI features can help draft questions and summarize open-text answers.
SurveyMonkey has a free plan for very small surveys, but real use needs a paid plan. Team Advantage starts at $25 per user per month and Team Premier at $75, with higher response limits, more question types, and advanced analytics.
Pros and Cons
✓ Pros
- Huge library of expert survey templates
- Strong analysis and reporting tools
- Trusted by large organizations
- Good NPS and feedback survey options
✗ Cons
- Free plan is very limited on questions and responses
- Per-user pricing gets expensive for teams
- Interface feels dated in places
Frequently Asked Questions
Is SurveyMonkey free?
Yes — SurveyMonkey has a free plan. Free plan; Team Advantage from $25/user/mo
What is SurveyMonkey best for?
teams that run regular customer and employee surveys and need solid analysis tools.
What kind of tool is SurveyMonkey?
SurveyMonkey is a Productivity tool on VerlumoAI.
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View detailsLast reviewed: November 2026